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I have a similar problem. I had my account upgraded from quarterly to yearly but they keep billing me for the quarterly. I sent a bunch of emails but nothing. Something tells me this site is on auto-pilot.
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Quoting from ginavincent:
I have sent serveral e-mails to The Free trainers about my account not reflecting my ft pro membership. It has been a week now and know one has gotten back. I have tried the phone# on my bank statment and I have tried the instant chat and e-mail and still no one has contcted Me. Does anyone have any suggestions on i can get my membership strighten out. I hate that i have paid for something and it work for a month, but no its gone. And know want to help. What should i do
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I have sent serveral e-mails to The Free trainers about my account not reflecting my ft pro membership. It has been a week now and know one has gotten back. I have tried the phone# on my bank statment and I have tried the instant chat and e-mail and still no one has contcted Me. Does anyone have any suggestions on i can get my membership strighten out. I hate that i have paid for something and it work for a month, but no its gone. And know want to help. What should i do